Seat options, priced in the open

These figures are informational only. CloudNode Center does not process payments on this website—reach out and we will send an invoice or purchase order path that fits your organization.

Pulse Desk

For a single analyst shipping their first support board.

RM 890

per learner · 6 weeks access

Signal Board Foundations modules
Template pack for volume & aging views
Two async critique replies
Community forum access

Ask about Pulse Desk

Ops Lattice

For a small ops pod aligning definitions across tools.

RM 3,450

up to 5 seats · 12 weeks

Everything in Pulse Desk
SLA Narrative Studio workshops
Live metric-mapping clinic
Shared board critique session
Office-hour credits (4)

Talk through Ops Lattice

Fleet Grove

For multi-site support orgs standardizing review rituals.

RM 9,800

up to 18 seats · 6 months

Everything in Ops Lattice
CSAT Panel Craft facilitation kit
Custom onboarding for your ticket schema
Quarterly board health check
Priority scheduling for Malaysia business hours

Plan a Fleet Grove cohort

Notes before you decide

Prices exclude applicable taxes. Team seats can mix roles (analyst, team lead, QA). If you need a shorter workshop instead of a cohort, tell us on the contact form—we will suggest a scoped package rather than force a tier.

Refund timing and eligibility are described on our Refund policy.